FAQ

Interesting information about Gardinia products

You have already found the perfect solution for your window in our catalogue and would like to ask us a question? Or do you wish to get a final, brief overview of the most important characteristics of your dream product? You have come to the right place: we have collected the most frequently asked question and answers for you, arranged by product. If you have any further questions, we will be happy to advise you in person. Get in touch on info@gardinia.de.


The cords are not long enough for me

We manufacture our products in accordance with the regulations set out in the EN 13120 standard.
The cord or chain lengths of our sun protection products are therefore limited to a specific length:

Standard products

  • Endless chain 100 cm
  • Chain with tear-off system at 2/3 of the system height
  • Cord lengths 100 cm

Custom-made products

  • Endless chain 100 cm
  • Cord length 100 cm
  • depending on installation height (please specify), different lengths are available

Please note that all chains and cords must be fixed on the wall at a height of 150 cm using the supplied mounts. If you have any questions about this, please contact the trained sales staff in the DIY stores or specialist / interior design stores.